-
Recent Posts
Follow me on Twitter!
- RT @PsychToday: It may be more useful to think of emotional intelligence as a combination of skills, traits, and behaviors that can be deve… 2 weeks ago
- Kind of neat. twitter.com/Quicktake/stat… 2 years ago
- RT @PsychToday: How to deal with other people's stress, anger, and other difficult emotions bit.ly/2ZqRXCT 2 years ago
- RT @PsychToday: 4 types of resilient behaviors—and what they look like in action, writes @KarestanKoenen bit.ly/37s5JsS 2 years ago
- RT @PsychToday: Is it important to live with intense urgency to get the most out of your time on Earth? bit.ly/2SFzsq3 2 years ago
Recent Comments
Colin Finlay on Was the Winnipeg General Strik… Alex Abraham on Was the Winnipeg General Strik… Joanne on Dufresne Furniture – Cus… Colin Finlay on Dufresne Furniture – Cus… Sally Young on Dufresne Furniture – Cus… Archives
- August 2019
- June 2019
- October 2018
- April 2018
- February 2018
- January 2018
- August 2017
- April 2017
- January 2017
- June 2016
- December 2015
- November 2014
- December 2013
- June 2013
- February 2013
- December 2012
- October 2012
- September 2012
- August 2012
- July 2012
- June 2012
- May 2012
- April 2012
- March 2012
- February 2012
- December 2011
- November 2011
- October 2011
- January 2011
- December 2010
Categories
Meta
Tag Archives: Relationships
Dufresne Furniture – Customer Service or Customer Obstruction?
The following is an account of my current experience with Dufresne Furniture in Winnipeg, Manitoba through the Ellice store location and call centre staff. It is a representation of my opinion and perceptions based on my experience. On September 09, 2012 … Continue reading
Posted in Culture, Customer Service, Management, Policy
Tagged Communication, Customer Service, Leadership, Management, Performance, Relationships, Trust, Values
64 Comments
Work/Life Balance
Recently I was asked, “How important do you think work/life balance is?” Well, in my opinion it is very important. Let me explain. There are a lot of advantages to maintaining a healthy balance between your work life and that … Continue reading
Managing Performance – Where do I start?
Managing performance is a topic of recent discussions I’ve had over the last week. People have been sharing with me the many different methods they use. Others have shared, to my surprise, that they currently have no system in place … Continue reading
A Few Words About Trust
Trust and building relationships have been crucial to my success as a manager and HR practitioner for 15 years. I have worked with internal customers, external customers and teams of people numbering from two to two hundred in multiple industries. One … Continue reading