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Tag Archives: Trust
Dufresne Furniture – Customer Service or Customer Obstruction?
The following is an account of my current experience with Dufresne Furniture in Winnipeg, Manitoba through the Ellice store location and call centre staff. It is a representation of my opinion and perceptions based on my experience. On September 09, 2012 … Continue reading
Posted in Culture, Customer Service, Management, Policy
Tagged Communication, Customer Service, Leadership, Management, Performance, Relationships, Trust, Values
64 Comments
Relationships – How To Manage Them After They Are Built
To build strong relationships we know that trust is essential. If you would like to learn more about building relationships with trust I would suggest reading my article called, “Build Better Relationships”. But the questions which remain are: what do we … Continue reading
Build Better Relationships
Trust and building relationships have been crucial to my success as a manager and HR practitioner for 15+ years. I have worked with internal customers, external customers and teams of people numbering from two to two hundred in multiple industries. … Continue reading
Posted in Management
Tagged Coaching, Customer Service, Human Resources, Leadership, Management, Trust
2 Comments
A Few Words About Trust
Trust and building relationships have been crucial to my success as a manager and HR practitioner for 15 years. I have worked with internal customers, external customers and teams of people numbering from two to two hundred in multiple industries. One … Continue reading